Shipping Options & Costs

We understand that everyone has different needs when it comes to receiving their orders. That’s why we offer a variety of shipping options to suit your preferences:

• Standard Shipping: A reliable and cost-effective option for most orders. Prices typically range from $5 to $10, depending on the size and weight of your order.
• Express Shipping: Need your items in a hurry? Opt for our express shipping service, with delivery within 1-2 business days. This option usually costs between $12 and $20.
• Free Shipping: We offer free standard shipping on all orders over $50. It's our way of saying thank you for shopping with Aura N Armour!

Shipping Times

We aim to dispatch all orders as quickly as possible. Here’s a general guide to our shipping times:

• Dispatch Time: Most orders are shipped out within 1-2 business days.
• Standard Shipping: Delivery typically takes 3-7 business days, depending on your location within Australia.
• Express Shipping: Expect delivery within 1-2 business days.

Please note that during peak seasons (such as Christmas and public holidays) and promotional periods, dispatch times may be slightly longer. We appreciate your patience and will always keep you informed of any delays.

Shipping Locations

We currently ship to addresses all across Australia. However, there might be some remote or isolated areas where delivery times could be longer.

International Shipping: At the moment, we only ship within Australia. However, we are exploring the possibility of expanding our shipping destinations to include international locations in the near future. Stay tuned for updates!

Lost or Damaged Parcels

In the unfortunate event that your parcel goes missing or arrives damaged, we’re here to help. Please contact our customer service team as soon as possible with your order details and a description of the issue. We will work with you to resolve the situation, which may include:

• Missing Parcels: We will investigate with the courier and, if the parcel cannot be located, we will offer a replacement or a full refund.
• Damaged Parcels: Please provide photos of the damaged item and packaging. We will assess the damage and offer a replacement or a refund, as appropriate.

Your satisfaction is our priority, and we'll do our best to ensure a smooth resolution.